Stage 1
Waiting for seller to ship the items
Your order is locked in. We're coordinating with the seller and confirming pickup details. You'll see movement once the seller hands the pair to the carrier.
Why SNKRHOUR takes 12 Business days
Every pair moves through a transparent, quality-first journey. Follow the scrollytelling below to see how your order travels—from seller to verification, and finally to you.
Stage 2
Seller has shipped the product
The seller has dispatched the item. A tracking ID is generated and the package enters the carrier network.
Stage 3
On way to our facility
In transit to our verification facility. We pre-alert our team so we're ready to receive and fast-track your pair.
Stage 4
Reached our facility
Arrival scan complete. The package is queued for an intake check—box condition, seal integrity, and match to order data.
Stage 5
Awaiting approval from Verification Team
Specialists review materials, construction, codes, and UV/odor checks. Any flags trigger a deeper inspection.
Stage 6
Verification successful
Authenticity confirmed. We secure the pair, add protective packaging, and log detailed photos for records.
Stage 7
Awaiting dispatch from our facility
Your pair is staged for outbound shipping. We generate labels, finalize documents, and schedule the pickup window.
Stage 8
Product shipped
Handed to the carrier with end-to-end tracking enabled. You'll start receiving scans as the parcel moves.
Stage 9
On the way
In transit through the carrier network. Route optimization may adjust hubs to get your order to you faster.
Stage 10
Reached final destination
Arrived at your city's delivery center and prepared for last-mile dispatch.
Stage 11
Out for delivery
The courier has your package and is on the way. Keep your phone handy for delivery updates.
Stage 12
Delivered
Enjoy your pair! We'd love your feedback. If anything isn't perfect, our support team is ready to help.
This journey typically spans 12 business days due to verification & logistics steps designed to protect your purchase.